Pocatello

Street Address:
1246 Yellowstone Avenue, Suite A5
Pocatello, Idaho 83201

Mailing Address:
P.O. Box 83720
Boise ID 83720-0078

Hours of Operation:
8:00 a.m. to 5:00 p.m. (Mountain Time)

Coeur d’Alene

Street Address:
2005 Ironwood Parkway, Suite 226
Coeur d’Alene, Idaho

Mailing Address:
P.O. Box 83720
Boise ID 83720-0078

Hours of Operation:
8:00 a.m. to 5:00 p.m. (Pacific Time)

Boise

Street Address:
607 North 8th Street
Boise, Idaho 83702

Mailing Address:
P.O. Box 83720
Boise ID 83720-0078

Hours of Operation:
8:00 a.m. to 5:00 p.m. (Mountain Time)

Choice 401(k) Plan Record Keeper (Empower Retirement)

866-437-3774

Customer Service Representatives
Hours of Operation:
6:00 a.m. to 8:00 p.m. (Mountain Time)
Monday through Friday
7:00 a.m. to 3:30 p.m. (Mountain Time)
Saturday

Voice response system available 24/7.
Say “representative” or press “0” to get a customer service representative.

PERSI Employer Service Center

208-287-9525
866-887-9525

Hours of Operation:
8:00 a.m. to 5:00 p.m. (Mountain Time)
Monday through Friday

PERSI Answer Center

208-334-3365
800-451-8228

Hours of Operation:
8:00 a.m. to 5:30 p.m. (Mountain Time)
Monday through Friday