Helping Idaho Public Employees Build A Secure Retirement

Contact Us

Phone Contact

You can contact any PERSI Office easily by calling one phone number.

  • PERSI Answer Center1-800-451-8228 or 334-3365 (in the Boise & surrounding areas)
    This includes questions regarding benefits related to your Choice 401(k) Plan as well as Base Plan or any other questions related to your retirement account.

  • Employer Service Center1-866-887-9525 or 287-9525 (in the Boise & surrounding areas)
    A direct line for employer questions.

  • Xerox HR Solutions1-866-437-3774
    Choice 401(k) Plan record keeper, questions regarding 401(k) loans & PIN numbers for accessing account information through Xerox.

Mail Contact

  • All mail from any area of Idaho should be directed to:

    P.O. Box 83720
    Boise, ID 83720-0078

Email Contact

Please fill out the form below with your request and the staff person who is best qualified to help you will contact you shortly.

There are errors in your form submission, please see below for details.
*All fields required

 

Regional Offices

Street Address: 607 North 8th Street – Boise, Idaho 83702-5518
Mailing Address: P.O. Box 83720 – Boise, Idaho 83720-0078
Hours of Operation: 8:00 AM – 5:00 PM MST (Mountain Standard Time)
 Map & Directions
Street Address: 2005 Ironwood Parkway Suite 226 – Coeur d’Alene, Idaho 83814-2680
Mailing Address: P.O. Box 83720 – Boise, Idaho 83720-0078
Hours of Operation: 8:00 AM – 5:00 PM PST (Pacific Standard Time). Office closed from 12:00 PM to 1:00 PM for lunch hour
 Map & Directions.
Street Address: 1246 Yellowstone Avenue, Suite A5 – Pocatello, Idaho 83201
Mailing Address: P.O. Box 83720 – Boise, Idaho 83720-0078
Hours of Operation: 8:00 AM – 5:00 PM MST (Mountain Standard Time). Office closed from 12:00 PM to 1:00 PM for lunch hour
 Map & Directions